Privacy Policy

This is privacy policy of ConvertSilo website.

Welcome to ConvertSilo! This privacy policy explains how we collect, use, and protect your information when you visit ConvertSilo.com, an online file format converter.

1. Information We Collect

ConvertSilo collects the following types of information:

  • Personal Information: We may collect personally identifiable information such as your email address when you contact us for support.
  • Non-Personal Information: This includes usage data like browser type, IP address, and operating system, collected to enhance site functionality and improve user experience.
  • Uploaded Files: The files you upload are processed temporarily and are automatically deleted from our servers after conversion.

2. How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: To convert files in various formats as requested by you.
  • Site Improvement: We analyze non-personal data to improve site functionality and enhance user experience.
  • Communication: If you contact us via email, we may use your contact information to respond to inquiries or provide customer support.

3. Data Security

ConvertSilo employs industry-standard security measures to protect your data. We use encryption to secure file transfers, and files are automatically deleted after processing. However, please be aware that no online data transmission or storage can be guaranteed as 100% secure.

4. Data Retention

Uploaded files are only retained temporarily and are automatically deleted after conversion. Non-personal information may be retained for analytics and service improvement purposes.

5. Cookies

ConvertSilo may use cookies to enhance site functionality. Cookies are small files stored on your device that help us analyze site usage and personalize user experience. You can control cookies through your browser settings.

6. Third-Party Services

We may use third-party services, such as analytics providers, to understand site usage. These services may collect non-personal information about your visit to ConvertSilo. However, we do not share your personal information with third parties.

7. Your Rights

If you are a resident of certain jurisdictions, you may have the right to access, correct, or delete your personal information. Please contact us at contact@convertsilo.com to exercise these rights.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. The latest version will always be available on this page, with the date of the most recent update displayed at the top.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@convertsilo.com.

Thank you for trusting ConvertSilo with your file conversions!